Privacy Policy
At Solarwork International, we strive to deliver outstanding products and services. We value your business and, more importantly, your loyalty and we recognize that privacy is an important issue. We have developed this Privacy Policy (this “Policy”) to explain the practices of Solarwork International regarding the personal information we collect when you visit this site. Some jurisdictions also require notice concerning other means of collecting personal information; for those jurisdictions, this Policy also explains our practices regarding personal information obtained from sources other than our websites, such as written or verbal communications or information collected on site.
Please read this Policy carefully before submitting personal information to us. Also, please note that this Policy does not apply to our processing of personal information on behalf of and subject to the instructions of third parties.
Personal Information We Collect
At every touch point or customer interaction, and in conducting every aspect of our business, we may collect personal information. This personal information may include, but may not be limited to: your name and contact information, including physical address, email address and telephone number; information related to your business or property; purchase of products or services.
In addition, we may collect other personal information in certain cases, such as:
Surveys: We may request demographic data or other personal information in customer surveys.
On-site Collection: Local laws may require that we collect additional personal information during on-site consultations.
Social Media: If you choose to participate in Solarwork International sanctioned social media activities or offerings, we may collect certain information from your social media account with your permission, such as location, check-ins, activities, interests, photos, status updates and friend list.
Employment Applications: If you choose to apply online for employment with Solarwork International, you will also have the opportunity to send your resume in electronic form, information on education and employment history, desired salary scale, work permits, and any other information you feel is relevant to your application. If you apply for employment online, any information about you which is obtained by us during the application process may be retained by us for purposes of considering your application for employment, as well as for more general management and research purposes.
Use of Personal Information Collected About You
We use your personal information to provide the services you request from Solarwork International. We also use the personal information to provide you with information about meeting and event planning and access to specific account information for administrative purposes. In addition, we may use the information to: improve Solarwork International services; provide you with the expected level of service; ensure our site, products and services are of interest to you; and to process enrolments and applications. We also use the information to provide or offer you newsletters, promotions and featured specials, and to conduct surveys via email, telephone, mobile / text messaging (including SMS and MMS) and postal mail.
How We Share Personal Information
As an international company, we may share your personal information with service providers that may be located in countries outside of your own. Although the data protection laws of these various countries may not be as comprehensive as those in your own country, Solarwork International will take appropriate steps to ensure that your personal information is handled as described in this Policy.
Business Partners: From time to time we may partner with other companies to provide products or services and may share your information with our business partners to provide those products or services to you.
Onsite Services: We may share personal information with providers of onsite services that provide services such installation or maintenance.
Service Providers: We rely on service providers to provide certain products and services, such as to facilitate administrative functions and information technology operations, providing services in connection with our websites, communicating news and delivering promotional and transactional materials via email and direct mail; professional services such as accounting, auditing and legal advice; investigating accident reports; processing insurance claims; and administering, competitions and customer surveys. Solarwork International will disclose personal information to service providers as appropriate.
Business Transactions: As we develop our business, we might sell, buy, restructure or reorganize businesses or assets. In the event of a merger, consolidation, sale, liquidation or transfer of assets, Solarwork International may, in its sole and absolute discretion, transfer, sell or assign information collected, including without limitation, non-personal information and personal information, to the new ownership of these entities.
Other: In addition, Solarwork International may disclose personal information, with or without prior notice to you, in order to: (i) comply with applicable laws, (ii) respond to governmental inquiries or requests from public authorities, (iii) comply with valid legal process, (iv) protect the rights, privacy, safety or property of Solarwork International, site visitors, guests, employees or the public, (v) permit us to pursue available remedies or limit the damages that we may sustain, (vi) enforce our websites’ terms and conditions, and (vii) respond to an emergency
Cookies and Other Technologies
When you visit and interact with this site, Solarwork International and third parties with whom Solarwork International has contracted to provide services to Solarwork International, may collect non-personal information (for example, a catalogue of the site pages you visit).
Our Collection and Use of Non-Personal Information
As with many other sites, our site may use “cookies” or other technologies to help us deliver content specific to your interests, to process your reservations or requests, and/or to analyze your visiting patterns. Cookies, by themselves, cannot be used to disclose your individual identity. This information identifies your browser, but not you, to our servers when you visit our site. If you want to remove or block cookies at any time from your computer, you can update your browser settings (consult your browser’s “help” menu to learn how to delete or block cookies).
We also may collect data by using “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “pixel tags”) that allow us to know when you visit our site and to understand how you interact with our emails or advertisements. Through pixel tags, we obtain non-personal information or aggregate information (i.e., the domain name, the areas of the site you visit, your operating system, your browser version, and the URL you came from) which can be used to enhance your online experience and understand traffic patterns.
Because non-personal information does not personally identify you, we may use or disclose such information for any purpose. In some instances, we may combine non-personal information with personal information (such as embedding email addresses in cookies). If we do combine any non-personal information with personal information, the combined information will be treated by us as personal information in accordance with this Policy.
Our Vendors’ and Partners’ Collection and Use of Non-Personal Information
We also work with vendors and other partners to help deliver online and mobile advertisements for our brands that we think may be of interest to you. Many of these advertisements are not targeted to you, but rather are placed on pages where we anticipate our target audience will visit frequently.
Our vendors and other partners also may use cookies, pixel tags and other technologies to perform services for us.
Solarwork International does not control the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties. These vendors and other partners include websites, online and mobile advertising networks and similar advertising service providers, and content networks. These vendors and other partners may record which ads your browser has seen and which site pages you may have been viewing when the ads were delivered.
Some of our advertisements delivered for us by these vendors and other partners may be based on your online behaviours, your search activity, or your general geographic location (such as whether your Wi-Fi network indicates that you are in an airport). These ads may appear on our own sites or on third-party websites. You may also see advertisements for third parties on other websites based on your visits to Solarwork International sites and other sites.
Sensitive Information
The term “sensitive information” refers to information related to your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership. We do not generally collect sensitive information unless it is volunteered by you.
Personal Information From Children
Except where required by local laws, we do not knowingly collect personal information from individuals under 15 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.
Links to Third-Party Websites
Our site and our mobile applications may contain links to third parties’ websites. Please note that we are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties.
Other third-party websites include social media sites (such as LinkedIn, Facebook and Twitter) on which Solarwork International or our partners may have accounts or fan pages where you may be able to post information and materials.
If you provide information on third-party sites, the privacy policy and terms of service on those sites are applicable. We encourage you to read the privacy policies of websites that you visit before submitting personal information.
Protecting Personal Information
Solarwork International will take appropriate measures to: (i) protect personal information collected against unauthorized access, disclosure, alteration or destruction, and (ii) keep personal information accurate and up-to-date, consistent with applicable law. We also seek to require our affiliates and service providers with which we share personal information to exercise reasonable efforts to maintain the confidentiality of personal information about you. For online transactions, we use technology to protect the personal information that you transmit to us via our site. Unfortunately, however, no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.
For your own privacy protection, we encourage you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.
Changing and Accessing Your Personal Information
To the extent required by applicable law, you may be able to request that we inform you about the personal information we maintain about you and, where appropriate, request that we update, correct and/or suppress personal information about you that we maintain in our active database. We will make all required updates and changes within the time specified by the applicable law and, where permitted by law, may charge an appropriate fee to cover the costs of responding to the request. Such requests must be submitted in writing to the following address: Postbus 84313,2508 AH Den Haag, The Netherlands. To protect your confidentiality, we can only respond to such requests to the email address that you have registered or otherwise provided to us. Please remember that if you make such a request, we may not be able to provide you with the same quality and variety of services to which you are accustomed.
In addition, in some circumstances based on applicable law, you may request that we cease sharing personal information about you with our business partners or that Solarwork International cease the use of personal information about you on the grounds that such personal information was acquired by unjust means or used in violation of law by sending your written request to: Postbus 84313,2508 AH Den Haag, The Netherlands. We will seek to honour those requests consistently with applicable law.
Retaining Personal Information
We retain personal information about you for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by applicable law.
Choices – Marketing Communications
If you have given us your contact information (mail address, email address or phone number), we may want to inform you about our products and services or invite you to events by email, telephone, or post.
If you prefer not to receive marketing materials from us, you may change your preferences at any time by: (i) sending us an email to info@solarworkinternational.com; (ii) writing to us (and include your email address) at Postbus 84313,2508 AH Den Haag, The Netherlands; or (iii) using the unsubscribe function in the email you receive from us. We will update your preferences as soon as reasonably practical.
Please note, however, that if you “opt-out” as described above, we will not be able to remove your personal information from the databases of affiliates, franchisees or business partners with which we have already shared your personal information (i.e., to which we have already provided your personal information as of the date of your opt-out request).
Policy Modifications
We may modify this Policy from time to time. When we make material changes to this policy we will post a link to the revised policy on the homepage of our site. You can tell when this Policy was last updated by looking at the link and at the date at the top of the Policy. Any changes to our Policy will become effective upon posting of the revised Policy on the site. Use of the site following such changes constitutes your acceptance of the revised Policy then in effect.
Contact Us
If you have any questions about this Policy or how Solarwork International processes your personal information, please contact us by email to: info@solarworkinternational.com or by postal mail to: Postbus 84313,2508 AH Den Haag, The Netherlands.